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Scan your ticket on the onboard scanner on your bus, or show it to a Calgary Transit Peace Officer, if requested. If you have answered “YES” to any of these questions, CTA recommends that you stay home or consider another mode of transportation. We are asking all customers to continue wearing their face covering when taking a trip with us. The Province of Alberta is entering step 3, the final phase of its removal of public health measures on June 14, 2022. This is where you can access employee information and applications. By accessing this site, you acknowledge that you have read and agree to abide by the terms described in the City ofCalgary‘s Acceptable Use Policy Acceptable Use of City Technology Resources Policy.
We know you value the ability to access information and other features while you’re on the go and so we’re exploring options for the future of our trip planning app. As we begin the selection process for our next generation of mobile trip planning app, the Calgary Transit App will no longer be available as of March 14. Casual – these trips must be booked no later than 1 p.m. You can book these trips up to four days in advance. If you are having issues with “calgary transit self service”.
I bought a ticket but the app isn’t showing it. What’s wrong?
Passes can be purchased on the My Fare app or at ticket vending machines located at Bay 7 and Bay 32. You can also pay $11.25 in cash to the operator or you can show a valid monthly pass, low-income pass, UPass or senior yearly pass. Southwest Calgary was chosen primarily on ridership levels. While the COVID-19 pandemic has reduced ridership significantly in all areas of the city, this area had quite low levels even before the pandemic. As a result, we’re looking into whether using an on-demand model can be a cost-effective way to provide service to customers, which may prevent route cancellations in the future.
Each ticket includes a visual validation bar as well as a unique barcode that will occasionally be scanned by Transit officials as part of an inspection process. Please present your mobile ticket for inspection, if requested. Single tickets are still valid within the 90-minute limit.
Is My Fare available on all devices?
From August 26 until further notice, stop #8765, located northbound 17A Street S.W. Stop #5303 located on northbound 1 Street @ 7 Avenue S.W. Starting Tuesday, October 18 through Tuesday, January 31 at the end of service, 1 Street will be closed between Avenue S.W. And continuing until Friday, June 30 at the end of service, southbound 8 Street S.W. Sidewalk will be closed south of 11 Avenue S.W. You have an option to save your credit card details in the My Fare app for future transactions.
To do so, login to your account from your new device and your unused tickets will be displayed. Please note that tickets on your old device will become invalid. You are responsible for having a mobile phone in good working order and usable prior to boarding and through the duration of your trip. If your mobile phone is inoperable, it is expected that you would use some other payment method for your trip. Mobile tickets are validated through the fixed on-board validators on vehicles. Each single ticket and day pass is valid for seven days from date of purchase.
Affected route(s): 76, 113, 702, 802
The app will let you know where and when to wait for your ride, so you just have to make sure you leave yourself enough time to walk to your pick up location. If you’d like, you can use the map within the app to make sure you’re heading to the right spot. You can view, change or cancel your booked trips in the My Trips section of the On Demand app. Are you interested in making a donation towards the purchase of a new Calgary Transit Access bus? We appreciate full or partial donations from individuals or organizations. Over the holidays we adjust our service hours.
The TD Free Fare Zone Beginning this month, our free fare zone along 7 Avenue downtown has a new name. Route 502 will pick you up from Heritage Station and take you directly to Heritage Park to enjoy their annual Christmas event.Trip Planning App Great news! We’ve selected Transit as our official app provider for our next-generation mobility-as-a-service trip planning app! Safety on Transit – reporting concerns You deserve to feel safe when riding with us.
The TD Free Fare Zone
If you are 65 or older the Senior Yearly Pass is for you! With this pass you are entitled to unlimited access to regular Calgary Transit services. Rates may vary due to proration based on the month of birth of the applicant. To check the status of a specific route, enter a route number below and press enter on your keyboard or "done" or "go" on your mobile device. If you lose your device or purchase a new one, you can transfer any valid, unused tickets to a new device.
In the middle of the day, the wait times will be shorter. You MUST activate your ticket or pass prior to boarding a Transit vehicle or prior to entering a fare restricted area. Be ready to scan your pass or ticket at the onboard validator when boarding a vehicle or show to a Calgary Transit official upon request. You can learn more about the provincial mandate here. For both pre-booked and last-minute trips, once you book a trip, the app will give you estimated times for pick-up and arrival at your destination.
Trip planning, looking up schedules and real-time bus arrivals on the go just got easier! Available today for IOS or Android is our very own Calgary Transit App – Powered by Transit App. The new app lets you look up nearby stops, look up schedules, route maps and trip plan from one screen.
Once the purchase is complete, the ticket or pass can be found in your child’s ticket wallet. If you don’t see it there right away, tap the sync button in the wallet. If you lose cell phone service after activating and boarding the vehicle you will be able to activate and display the ticket from the ticket wallet. Monthly passes are valid for one calendar month (e.g. November 1-30). After the 14th, only the following month’s pass is available. CTA is doing its part by ensuring we provide clean, well- sanitized vehicles and enforcing good hygiene practices amongst all our employees and partner agencies.
If your ticket/pass says “Inactive,” you’ll need to activate it before boarding your bus or entering the paid fare area. Select the ticket/pass you wish to use and tap the green “Activate Ticket” button. A screen will pop up, letting you know your ticket details. Tap “Agree and Continue” and your activated ticket will show on your screen.
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