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When using a single phone for a group, the rider possessing the phone with the activated passes will need to scan each pass at the onboard validator. Yes, a valid ticket or pass must be activated for each trip. We deliver safe, responsive and courteous public transportation services through partnerships with various service providers. So no matter which provider you ride with, we hope you have a safe and enjoyable experience using our service. As part of our efforts to keep customers and employees safe, even as vaccinations begin, we are going to continue with our health screening questions when you call to request a trip. Subscription – These types of trips occur at least once every two weeks on the same day, at the same time, to and/from the same place for a minimum of 6 weeks.
If they board the wrong one, they’ll be taken somewhere else. After downloading My Fare, either create an account or continue as a guest, then select the product you wish to buy, enter your credit card payment information, and confirm your transaction. The purchased product/s will be electronically delivered to your My Fare ticket wallet and a receipt for your purchase will automatically be sent to your email address. Activate your ticket just prior to boarding your bus or entering the fare restricted area at a CTrain station. Every year, Calgary Transit Access provides over one million trips to nearly 15,000 Calgarians that cannot use Calgary Transit services due to a disability. We work with our customers to determine eligibility, book trips and coordinate their pickup and drop off.
Regular Senior Yearly Pass
Every shuttle has a vehicle number that you can see from the outside of the vehicle – the number is located above the door and at the rear of the shuttle. There are currently no bike racks on vehicles and bikes are not permitted in vehicles, except for folding bikes folded in a bag. You can bring luggage or grocery bags on board, but they cannot be placed on seats if other passengers require them. Please review the rules for passengers under the age of 12 (scroll down to the "Children on board" section).
These times are estimates, and may change by up to six minutes. You will receive updates on arrival times in the app, and get a text message when your ride is close. Mobile tickets do not need cell phone or WIFI services to activate and display a ticket.
Affected route(s): 70
There is no additional cost for you to take an on demand trip; your regular transit fare is valid for your ride. Just like any other time you ride on Transit, you’ll need to ensure you have the right fare for your trip. This means that On Demand vehicles will sometimes take different routes to make each trip as efficient as possible. So you may see On Demand shuttles on smaller, residential streets, if they are the best route. The On Demand app will allow you to see exactly where your ride is while you wait, so you don’t have to worry that it has already come and gone or that it isn’t coming at all.
This tool is available for desktop and laptop computers, as well as Apple and Android tablets or mobile devices.Learn more. Starting on Monday, June 14, Calgary Transit Access will begin gradually increasing passenger limits on all vehicles. You may or may not notice more customers sharing your trip, depending on trip demands.
What is the online customer portal for?
Daily during this period, Stop #9537 (eastbound 80 Avenue @ Taradale Drive N.E.) will be temporarily closed. On Thursday, November 10 and continuing until end of service on Sunday, February 26, 2023, 12 Avenue S.E. A temporary stop will be available on southbound 8 Street S.W. As with any online purchasing, you should ensure you have a stable connection to complete your purchase (e.g. use the same Wi-Fi connection for the duration of the transaction).
Passes can be purchased on the My Fare app or at ticket vending machines located at Bay 7 and Bay 32. You can also pay $11.25 in cash to the operator or you can show a valid monthly pass, low-income pass, UPass or senior yearly pass. Southwest Calgary was chosen primarily on ridership levels. While the COVID-19 pandemic has reduced ridership significantly in all areas of the city, this area had quite low levels even before the pandemic. As a result, we’re looking into whether using an on-demand model can be a cost-effective way to provide service to customers, which may prevent route cancellations in the future.
With winter in full swing, it’s important to be aware of the hazards snow and ice can present. There are many ways to reduce slips, trips and falls due to icy or wet surfaces and keep you and your CTA driver safe. By accessing this site, you acknowledge that you have read and agree to abide by the terms described in the City of Calgary's Acceptable Use Policy Acceptable Use of City Technology Resources Policy. Please use the temporary stop provided on eastbound 80 Avenue N.E.
If you are 65 or older the Senior Yearly Pass is for you! With this pass you are entitled to unlimited access to regular Calgary Transit services. Rates may vary due to proration based on the month of birth of the applicant. To check the status of a specific route, enter a route number below and press enter on your keyboard or "done" or "go" on your mobile device. If you lose your device or purchase a new one, you can transfer any valid, unused tickets to a new device.
You can report any immediate concerns to us, so that together we can help make public transit safe. If you see something out of the ordinary, you can report it immediately using our text, help button/phone or phone options. While the best purchase experience is through the My Fare app, the online customer portal provides another option.
The online customer portal only allows you to send tickets or passes to the account you’re signed into. For example, if you sign in using your myID account, you can only send a ticket or pass to your phone. To send one to your child’s phone, you’ll need to sign into the portal using their user name and password.
As with regular public transit service, the driver does not assist you in entering or exiting the vehicle, or from door-to-door. When a ride is requested, you’ll be given a 10-minute pick-up window. If you have a smartphone with the app, you’ll be able to see where the bus is and where it is expected at the pick-up location.
This helps protect against unauthorized use of your account. Please tap the bar code on the lower screen of the onboard validator. An audible beep and a coloured screen will identify the ticket as valid for use.. Monthly passes are only valid for the month purchased.
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